Buy your ticket for RIGA COMM 2021 now! For the 10th consecutive year, IT, HRM, marketing and business professionals and stakeholders are welcome to acquire knowledge and learn information at the Baltic Business Technology Show and Conference RIGA COMM to be held from 14–15 October this autumn. 

“Digital transformation affects all sectors of the economy and everyday life, work and communication. For the time being, however, not all Latvian companies are fully exploiting their digital potential. Therefore, the contribution of the RIGA COMM team to the development of business technologies and innovations in Latvia for 10 years is especially commendable. I invite both entrepreneurs and heads of state institutions and industry professionals to attend this large-scale exhibition and conferences in order to further promote modernization and work efficiency in their companies and institutions,” urges Jānis Endziņš, Chairman of the Board of the Latvian Chamber of Commerce and Industry (LCCI).

Resource, document, personnel management and security system developers and suppliers, cloud service, Internet and digital marketing providers, web and mobile app developers, and ICT producers will showcase both ready-to-use and tailor-made solutions for businesses, municipal authorities and organisations in different sectors. This will also be the place to learn about the latest innovations developed by labs, scientific institutes, hackathons and developer communities.

The two-day event will present seven conferences. RIGA COMM 2021 will also offer the traditional Internet of Things, FinTech, Machine Learning, Smart HRM and Digital Marketing conferences, as well as the Women in Tech Conference focussing on women in the technology industry.

The event will also host the first in Latvia Influencer Marketing Conference – a professional and educational event for content creators / players in the influencer marketing industry. Attend this event with a RIGA COMM 2021 ticket.

Tickets for RIGA COMM are already available online. Ticket price will increase as the event approaches. Expect a price change on 26 February. RIGA COMM is held by the International Exhibition Company BT 1 in cooperation with Intelligent Machines Riga, Riga TechGirls, SmartHR Latvija, Latvian Chamber of Commerce and Industry, Mailigen, Finance Latvia Association and other partners.

Venue and opening hours:

Ķīpsala International Exhibition Centre (Ķīpsalas iela 8, Riga)
14 October 10.00–17.00
15 October 10.00–17.00

Keep up with the RIGA COMM news: Facebook, LinkedIn, Instagram and Twitter.

ALISA MANAGEMENT LABORATORY provides organizations with scientific expertise and global know-how-based solutions that help solve everyday challenges as well as strategic issues. We work in the area of HR training, coaching, recruitment, organizational research and management solutions in all Baltic states: Lithuania, Latvia, Estonia, as well as Sweden and Poland.

Our clients include more than 200 international companies: SEB Bank, Swedbank, Hewlett-Packard, Luminor, TD Baltic, Majoni Entreprenad, Sorainen, Inspired Communication McCann, Achema Group, Berlin Chemie, Sanofi Aventis, Mars International, Harbour Touch, Altas Commercial Transport, Avia Solution Group, Western Union, Bite, Deichmann, Lenze, Nestle and many more.

Since 2015 we are only representatives of ICC (International Coaching Community) in the Baltic states: we provide coaching and coaching training services.

More about our services: www.amlaboratory.com

PRODUCTS/SERVICES WE WILL PRESENT AT RIGA COMM 2020

 

NEWS

 

Although there are various opinions and studies on whether remote work is effective for organisations and convenient for individuals, the virus-induced crisis is forcing employers and employees around the world to abandon face-to-face communication, rapidly acquire new skills and become significantly more digital. Today, there are many and different digital tools available to help you work remotely, promote digital communication, co-operation, and allow you to get feedback quickly!

Baltic companies will find appropriate digital solutions and technology partners at the RIGA COMM business technology event to be held on 15 and 16 October. Now, however, we would like to introduce you to digital communication and collaboration tools that help employees work flexibly and improve business productivity.

For medium-sized and large companies, the choice must be centralised
The leading researcher at possible.lv and IT security expert Kirils Solovjovs recommends the creation of a virtual private network, or a company virtual private network as the most secure solution to working remotely. This solution allows you to securely get access to the work network, all systems and documents without worrying about the reliability of the wireless network you are using. VPN installation should be centralised and should be entrusted to a competent company specialist. It should be stressed, however, that in every medium-sized or large company decisions on the choice of any digital tools should be entrusted to an IT department or department that would centrally choose the best solutions from both functionality and security perspective.

Reliability of the service provider
When choosing digital tools and cloud services, it is important to consider the reliability of the service provider and the service itself – how the service may be affected by the law of the country where the company is registered or physically located, will it operate smoothly and for as long as necessary, whether the user support will be available, will it be possible to retrieve the transmitted / supplied data, if necessary. It is also important to consider information security – whether the service provider has taken steps to minimize the risk of unauthorized access to the data, whether the data will not be deliberately passed on to a third party, whether there is a possibility that the data may be rectified, that the security has been sufficiently contemplated and cannot be hacked.

Company’s data security and availability
The most reliable tools in terms of service provider reliability, of course, are company-based tools, or at least those contracted for individual use. If an organisation chooses to use a publicly available and ready-to-use digital tool, it is important to carefully read through the terms of use and the rights of both parties, since they are likely to ensure a secure transfer of information and prevention against unauthorised access by your neighbours, for example, but will provide for the right of a service provider to use the transferred data. When choosing a service provider, it is important to assess the content of information – whether it is secret or contains sensitive information and whether its leakage may cause any problems.

There is also a variety of free and open source solutions that an IT administrator can install on a server, so a company does not have to worry about the security of data transmitted. As an example, the expert mentions the Jitsi video conferencing tool, which can be used as a more reliable alternative to the widely popular Zoom.

Clear company’s policy reduces mistakes made by people
The coronavirus has led to the largest mass exercise in remote working, it is high time to review the emergency and crisis management policies on the senior level management, so that the responsible employees know how to proceed; it is also likely that annual policy reviews and renewals should be carried out. In order to ensure the security of company’s IT infrastructure, employees should be reminded of the company’s IT user behaviour policy or guidelines – what action is allowed and what must not be done using company’s IT networks and resources, including e-mail.

Information for employees on security risks while working remotely
It is good to have a company that also has an employee remote work policy, draws employees’ attention not only to security of devices and Internet connection they are using, but also to that of their physical environment, for example, whether screens of their devices are not seen in surveillance cameras. If the company does not provide its employee with a secure and verified device, the IT specialist should make sure that the private device is secure and does not contain any malware. If the same device is used for both work and private purposes, it is recommended that you create separate work and personal profiles to prevent private and work files mixing up and minimise security risks.

Recommendations on IT security are provided by CERT.LV
The Information Technology Security Incident Response Institution of the Republic of Latvia CERT.LV has prepared recommendations on remote work in the state of emergency circumstances, general risks, storage of information to be processed, online meetings, VPN security, computers and access rights restrictions.

In cooperation with NIC.LV, the holder of the Latvian domain name register, CERT.LV has also created a DNA firewall. It is a free tool to protect individual users and organisations from cyberthreats, such as fake bank websites, fraudulent online trading platforms, sites spreading virus and malware, etc.

Available tools

Access to all necessary documents

Without easy access to organisation’s information resources, remote work would definitely become more complicated, if not stop at all. Some of the most popular document management tools are Google Drive, Microsoft Teams, Microsoft Sharepoint, Box, Xtensio and Dropbox.

Virtual private networks (VPN) to access your office systems and documents

Virtual private network (VPN) allows secure access to company’s intranet, all of the systems and documents on it, as if employees were working at their workspaces. Some of the available solutions – NordVPN, ExpressVPN, CyberGhost VPN, Hotspot Shield, Surfshark, PrivateVPN, TunnelBear VPN, IPVanis and Private Internet Access.

Virtual meetings

To encourage structured talks, to be creative and put forward new ideas, to communicate important information “eye-to-eye”, there are services allowing users to host video calls and video conferences ‒ Skype, Zoom, Google Hangouts Meet, Microsoft Teams (including Skype for Business), Cisco Webex Meetings, GoToMeeting, Slack, CyberLink U Meeting, BlueJeans Meetings, Jitsi Meet, Whereby and Adobe Connect.

Task management and team’s performance monitoring

Task and project management and planning tools make it easy to manage complex processes with multiple stakeholders and keep track of task execution status. The most popular tools are Asana, Trello, BasecampProductive, and ProofHub or for example a tool for creative projects like Milanote.

Internal communication and team building

Digital platforms and internal social networks, intranets, that can be used by businesses to exchange work-related information directly and to conduct internal communication activities, are the Latvian-made Whimsical, Yammer, Jive, Trello, Teamwork, Asana, Bitrix24 and Workplace by Facebook.

For chatting and quick communication

For quick exchange of operational information, organisations may use WhatsApp, Facebook Messenger, Telegram, Signal, Discord, Slack and Google Hangouts Chat.

For time tracking

Software for automatic real-time recording of working time allows you to improve your team’s productivity and to record man-hours spent on each project – Latvian Desktime, Estonian Toggl, Hubstaff, Rescuetime, Time Doctor, Timeneye, Harvest, Qbserve and Everhour.

Content management

You can use the available content management tools (CMS) WordPress, HubSpot, Joomla!, Drupal, TYPO3 or Wix to easily provide business related information on your website and the Internet.

eCommerce platforms

If your business is selling goods or services, choose one of the online store platforms – WooCommerce, Shopify, Magento or PrestaShop.

Email marketing

Tools for automated emailing that make it easy and simple to connect with existing and potential customers worldwide are – the Latvian-developed Mailigen by Pipedrive, Smaily, Mailchimp, MailerLite, Salesmango, HubSpot, as well as ActiveCampaign.

Data visualisation tools

Simple business intelligence tools for convenient data visualisation provided by Latvian companies – Zoomcharts, eazyBI and Flex.bi.

Customer relationship management (CRM)

The following software is available to better serve your customers – Salesforce, Zendesk, MS Dynamics 365, Scoro, Pipedrive, Standard CRM by HansaWorld, SAP CRM, ZohoCRM, Sage CRM, Oracle CRM, Siebel CRM, Bitrix24, SugarCRM, vtiger CRM, Creatio, Meemo, Norgate and amoCRM.

Human resource management tools

Smart tools for recruitment, scheduling and assessment of working time are also available – Latvian CakeHR by Sage, Sympa HR, MS Dynamics 365, BambooHR, eddyHR, NetSuite SuitePeople, SAP SuccessFactors, Paddle HR, PurelyHR, Zenefits, Bitrix24, PeopleBookHR, Workday, Kronos and Namely.

Customer support software solutions

Tools and solutions to build and maintain good customer relationships: Help Scout, Zendesk, Zoho Desk, Salesforce Service Cloud, Jira Service Desk, Desk.com, Cisco Webex Support, Oracle Service Cloud, TeamSupport, LiveAgent, Freshdesk, Helpjuice, Khoros Care, ConnectWise Manage, Intercom, Groove and AzureDesk.

RIGA COMM is an annual business technology event in the Baltic States where developers and suppliers of enterprise resource management, document management, HRM and security systems, suppliers of cloud services, internet and digital marketing services, web solutions and mobile application developers, and ICT product manufacturers offer ready-to-use and tailored solutions for companies in different industries and of different sizes, municipal authorities and organisations to facilitate efficient operation.

The Information Technology Security Incident Response Institution of the Republic of Latvia CERT.LV has prepared recommendations on remote work in the state of emergency circumstances, general risks, storage of information to be processed, online meetings, VPN security, computers and access rights restrictions.
In cooperation with NIC.LV, the holder of the Latvian domain name register, CERT.LV has also created a DNA firewall. It is a free tool to protect individual users and organisations from cyberthreats, such as fake bank websites, fraudulent online trading platforms, sites spreading virus and malware, etc.

Available tools

Access to all necessary documents

Without easy access to organisation’s information resources, remote work would definitely become more complicated, if not stop at all. Some of the most popular document management tools are Google Drive, Microsoft Teams, Microsoft Sharepoint and Dropbox.

Virtual private networks (VPN) to access your office systems and documents

Virtual private network (VPN) allows secure access to company’s intranet, all of the systems and documents on it, as if employees were working at their workspaces. Some of the available solutions – NordVPN, ExpressVPN, CyberChost VPN, Hotspot Shield, Surfshark, PrivateVPN, TunnelBear VPN, IPVanis and Private Internet Access.

Virtual meetings

To encourage structured talks, to be creative and put forward new ideas, to communicate important information “eye-to-eye”, there are services allowing users to host video calls and video conferences ‒ Skype, Zoom, Google Hangouts Meet, Microsoft Teams (including Skype for Business), Cisco Webex Meetings, GoToMeeting, Slack, CyberLink U Meeting, BlueJeans Meetings, Jitsi Meet, Whereby and Adobe Connect.

Task management and team’s performance monitoring

Task and project management and planning tools make it easy to manage complex processes with multiple stakeholders and keep track of task execution status. The most popular tools are Asana, Trello, Basecamp and Productive.

Internal communication and team building

Digital platforms and internal social networks, intranets, that can be used by businesses to exchange work-related information directly and to conduct internal communication activities, are the Latvian-made Whimsical, Yammer, Jive, Trello, Teamwork, Asana, Bitrix24 and Workplace by Facebook.

For chatting and quick communication

For quick exchange of operational information, organisations may use WhatsApp, Facebook Messenger, Telegram, Signal, Discord, Slack and Google Hangouts Chat.

For time tracking

Software for automatic real-time recording of working time allows you to improve your team’s productivity and to record man-hours spent on each project – Latvian Desktime, Estonian Toggl, Hubstaff, Rescuetime, Time Doctor, Timeneye, Harvest, Qbserve and Everhour.

Content management

You can use the available content management tools (CMS) WordPress, HubSpot, Joomla!, Drupal, TYPO3 or Wix to easily provide business related information on your website and the Internet.

eCommerce platforms

If your business is selling goods or services, choose one of the online store platforms – WooCommerce, Shopify, Magento or PrestaShop.

Email marketing

Tools for automated emailing that make it easy and simple to connect with existing and potential customers worldwide are – the Latvian-developed Mailigen by Pipedrive, Smaily, Mailchimp, MailerLite, Salesmango, HubSpot, as well as ActiveCampaign.

Data visualisation tools

Simple business intelligence tools for convenient data visualisation provided by Latvian companies – Zoomcharts, eazyBI and Flex.bi.

Customer relationship management (CRM)

The following software is available to better serve your customers – Salesforce, Zendesk, MS Dynamics 365, Scoro, Pipedrive, Standard CRM by HansaWorld, SAP CRM, ZohoCRM, Sage CRM, Oracle CRM, Siebel CRM, Bitrix24, SugarCRM, vtiger CRM, Creatio, Meemo, Norgate and amoCRM.

Human resource management tools

Smart tools for recruitment, scheduling and assessment of working time are also available – Latvian CakeHR by Sage, Sympa HR, MS Dynamics 365, BambooHR, eddyHR, NetSuite SuitePeople, SAP SuccessFactors, Paddle HR, PurelyHR, Zenefits, Bitrix24, PeopleBookHR, Workday, Kronos and Namely.

Customer support software solutions

Tools and solutions to build and maintain good customer relationships: Help Scout, Zendesk, Zoho Desk, Salesforce Service Cloud, Jira Service Desk, Desk.com, Cisco Webex Support, Oracle Service Cloud, TeamSupport, LiveAgent, Freshdesk, Helpjuice, Khoros Care, ConnectWise Manage, Intercom, Groove and AzureDesk.

RIGA COMM is an annual business technology event in the Baltic States where developers and suppliers of enterprise resource management, document management, HRM and security systems, suppliers of cloud services, internet and digital marketing services, web solutions and mobile application developers, and ICT product manufacturers offer ready-to-use and tailored solutions for companies in different industries and of different sizes, municipal authorities and organisations to facilitate efficient operation.

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The 8th Baltic Business Technology Fair and Conference RIGA COMM to be held at Kipsala International Exhibition Centre, October 10–11, will offer an extensive conference programme and a technology-rich showcase section attended by more than 5000 executives and professionals of different levels. The two-day event will present more than 100 speakers at 10 events on 5 stages and expositions by 100 companies from at least 8 countries.

 To make it easier for visitors and participants to meet, communicate and negotiate successfully, a special app and meeting area will be available at RIGA COMM this year.

The women-only stage!

To encourage more women to join the technology industry and draw attention to women who have built a successful career in this sector, the Women in Tech conference will be held for the first time this year. Women will share their success stories and encourage other women to engage in the business and technology creation process. Among the participants there will be one of Norway’s most high-profile female executives Berit Svendsen, currently a vice president of the financial technology company Vipps., Inspiring Fifty ranked Berit among the Europe’s top 50 women tech entrepreneurs in 2016. The “Women in Tech” conference is held in cooperation with Riga TechGirls. The conference will be held in English.

From teaching assistant to prediction tools in business

The way we work is increasingly changing, decisions need to be taken more quickly and areas of responsibility are expanding. How smart machines and algorithms can help us at work or training will be told by the representatives from Emergn, SAP, Microsoft, Accenture, C.T.Co, Scandic Fusion and others at the Human + Intelligent Machine Conference, which is a follow-up to the Machine Learning Conference of previous years. The conference is organised in collaboration with Intelligent Machines Riga. Working language:  English.

Internet of Things news

The annual Internet of Things Conference will provide information on IoT solutions and their use in business processes, public and urban environment management. Conference speakers – Aleksander Poniewierski, Global IoT Leader at Ernst & Young and Martin Woolley, Senior Developer Relations Manager, EMEA at Bluetooth SIG. Working language: English.

Technologies for more convenient and secure financial services

Financial technologies have great potential to provide faster and better financial services. Discover advanced financial technologies and tools for companies and organisations at the FinTech conference – digital transformation of banks, secure and convenient authorisation, technology entry into insurance, as well as discussions of Latvian financial experts.

Digital tools for effective customer engagement

Two days on the RIGA COMM TVNET Digital Marketing Stage experts will discuss how the daily use of digital sales and marketing tools can increase the profitability of e-commerce companies and successful export. From user experience, GDPR and multichannel marketing to content marketing and smartphone potential – international and Baltic experience. Working languages: Latvian and English.

Technologies for attracting, engaging and retaining staff

The need for smart technology solutions in Human Resources (HR) Management is increasing, especially in large companies. At the Smart HR Conference, learn about smart HR technologies for workforce management, planning, engagement, training, wellbeing and internal communication, polling, bonus management, recruitment and analysis. The conference is held in collaboration with Smart HR Latvia Team. Working language: English.

The role of humans in the future work environment

Concerns that robots and machines will replace humans have never been bigger. Every day someone points out that in a world of automation and artificial intelligence, employees will become redundant. On the Cognizant Future of Work Stage, world-class speakers will discuss not only future work and lifelong learning but also the changes in the organisational culture, a data-based approach to improving an individual’s performance, why freelance is a future form of work and how to build a successful team. Working language: English. Held in cooperation with Cognizant.

ALSO Latvia, the largest IT wholesaler in Latvia, will present in their exposition area the most recent electronic products for sale in Latvia, as well as the company will discuss future trends on the ALSO Stage on October 11.

During both RIGA COMM days, the latest innovations from institutes, laboratories, hackathons and developer communities will be showcased in the Innovation Booth.

RIGA COMM is the only annual business and IT industry fair in the Baltics where developers and suppliers of enterprise resource management, document management, HRM and security systems, suppliers of cloud services, internet and digital marketing services, web solutions and mobile application developers, and ICT product manufacturers offer ready-to-use and tailored solutions for companies in different industries and of different sizes, municipal authorities and organisations to facilitate efficient operation. Each visitor will receive consultation and recommendations on the most appropriate solutions.

Organisers: International Exhibition Company BT 1 in collaboration with ALSO Latvia, Cognizant, TVNET, Intelligent Machines Riga, Riga TechGirls, SmartHR Latvija, Latvian Chamber of Commerce and Industry, Forbes Latvija, Mailigen, Finance Latvia Association, Krassky and other partners.

Tickets are available online, or at the box office. Ticket price will increase as the event approaches.

Venue and opening hours:

Kipsala International Exhibition Centre (Ķīpsalas iela 8, Riga)

Conference Programme

The Sympa HR solution was designed to improve the lives of HR across the world. Providing companies an aggregated, clear view on all people data and unlimited integrations to other softwares, it supports smart decision-making and helps automate routine tasks. Backed up with great customer support, it’s currently used by more than 600 organisations – and has one of the highest customer satisfaction rates in HR technology in Europe. Sympa employs over 100 people internationally, with offices in Finland, Sweden, Denmark, Norway and the Netherlands.

In RIGA COMM 2019 visitors will be able to take a look at Sympa HR solution, as well as have a chat with Sympa HR professionals to find out how it can be customised to support the unique needs of your organisation. Also Sympa HR will present new features such as salary review and e-signature.

Find Sympa HR on:

LinkedIn

Facebook

Instagram

YouTube

www.sympa.com

ENME software is designed to empower every manager to discover the full potential of their employees in terms of engagement, productivity and retention. ENME gathers real time engagement data via pulse surveys, presents the results online, and offers tips for improving engagement.

Getting started with ENME is quick and simple at https://enmehr.com